Terms & Conditions

LESSON CANCELLATION POLICY
Cancellation of a lesson must be made AT LEAST 24 hours prior to the scheduled lesson.
No shows or failure to notify the school/teacher within 24 hours is considered a forfeited lesson.
No more than 2 cancellations per set of 5 lessons.
If you know of dates ahead of time where you/your child cannot make a lesson, please notify the school when booking/paying for your lessons.
There are NO refunds on unused or cancelled lessons.
Should you choose to take a break, unused lessons can be banked for you for a period of 3 months. Unused lessons after that time will be considered forfeited.
Credits CANNOT be transferred from teacher to teacher
Should you decide to stop taking lessons altogether, please give your teacher 2 lessons notice

PRIVATE LESSONS
Any lessons cancelled at least 24 hours ahead of the scheduled lesson will receive a lesson at a time convenient to both the teacher and the student. This lesson will not be skipped over or added to the end of the set of 5 lessons.
Typically, lessons take place at an alternate time/day within the week. In some cases, the lesson will be added after/before the original lesson time, enabling the student to have an hour lesson.
Lessons not used after 3 months will be considered forfeited

PAYMENTS
ALL THE LESSONS ARE PREPAID
Payments can be made via Visa, Mastercard, Debit, Cash
If payment is not made by the 1th lesson, your lesson time will be opened up for other students.
There are NO REFUNDS on unused or cancelled lessons.
Lesson credits CANNOT be transferred from teacher to teacher.

WHEN YOUR TEACHER CANCELS
In most cases, when your teacher cannot be here, we will receive a lesson at a time convenient to both the teacher and the student.